Christmas + New Years Shipping
It's that time of year again. With Christmas + New Year approaching, the shipping network is working with a higher parcel volume, so delays can happen. If your parcel is delayed, please be patient and allow additional days for your order to arrive. All shipping carriers work around the clock to get your parcel to you as quickly as possible.
Our team are here to help where we can, but we are limited to the same information you receive on the tracking page. Most shipping carriers are unlikely to launch investigations on individual parcels this time of year, so it's best to check your chosen shipping carriers' Real-Time Update page on the links below, where you can access real-time information on delays, expected delivery times and issues they are facing within their network.
DHL Customers use the link below:
DHL Updates Page
Aus Post Customers use the link below:
Aus Post Updates Page